We may collect the following information:
When you subscribe to our mailing list or create an account we collect your name and email address. The purpose of this subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us. Every time we contact you, we will provide an option for you to un-subscribe from our mailing list.
If you place an order on our site we will ask for your billing and delivery addresses and telephone number to help use fulfil your order. We will also ask for your credit card details or PayPal login details when you make a purchase. We do not store your credit card details in our database.
To access, update or change your personal information simply log into your account on our Website and modify your details as required.
When you select to email a friend your wish-list or tell a friend about our Website, we request their email address from you to send them a one-time email. We do not use this third party email address for any other purpose unless that third party becomes a registered user on our Website.
We may request additional information such as age for online surveys, competitions or specific newsletter signups. We may also obtain additional information about your usage of our Website to help use develop and improve it.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When fulfilling your order we may use your information for the purposes of the prevention and detection of fraud. We may also share specific information upon governmental request, in response to a court order, or when required by law to do so. We do not provide information to these agencies for marketing or commercial purposes.
We use a third party payment processor and a third party shipping agent to ensure the payment, and delivery of your purchased products. We may contract with other companies to provide certain services such as name and address verification, email distribution, market research and promotional purposes. These third parties have no authority to use your personal information for any promotional purposes.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our site is not intended for use by children under the age of 14. For that reason, we never collect or maintain information at our website from those we actually know are under 14.
If you use a blog or chat room on our site you should be aware that any personal information disclosed therein can be read, collected and used by other members of this forum to send you unsolicited messages. We are not responsible for the personal information users select to disclose in these forums.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the German Data Protection Act. A small fee will be payable. If you would like a copy of the information held on you please write to Heart Of Ireland BPPM GmbH, Bahnhofstrasse 38, D-21438 Brackel, Germany .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|